Contact us
Process Communication Model Process Communication Model

Connect to the best in everyone

Build better relationships in your organization, with PCM

This is how
This is how

PCM is the tool to make a daily difference

We all want to live and interact positively. And we all want to access our own and others’ potential. The great thing is: we can. The Process Communication Model® is a validated tool  to decode human interactions, helping you to make the most of every conversation, situation and day.

Read more
Minder stress, meer energie

Bouw aan sterkere relaties binnen je team en organisatie. Hoe? Door onderlinge verschillen te herkennen én te benutten in jouw dagelijkse samenwerking.

The world’s leading brands in the industry today work with our revolutionary communication model.
Apple
Build better relationships within your team and organization

Are you ready to create an environment in which you and your team will thrive and build on each other’s strengths? Learn to speak each other’s language and contribute to a workplace that leverages differences for the better. Want to know how?

Process Communication Model

A not-so-secret decoder This is how it works

PCM is the premier tool for decoding human interactions. Practicing PCM teaches us how to observe our behaviors, which in turn lets us identify the communication strengths and preferences of ourselves and others. This understanding is based on differentiating six personality types that we all have within us: Thinker, Persister, Rebel, Promoter, Harmonizer, and Imaginer.  A unique combination of the six types takes center stage in everyone. You can practice PCM in four steps.

01. Be aware of your personality
Process Communication Model

Understanding your preferences means knowing what energizes you and what ticks you off.

02. Recognize what other people do, say, and show
Process Communication Model

These observations inform you about people’s preferences and the best way to connect.

03. Adapt your communication style
Process Communication Model

In order to make a genuine connection that feels good for both of you.

04. Build happier relationships
Process Communication Model

With everyday interactions, at work and at home, every day.

Edith Doosje
PCM Mastertrainer
"Onze collega’s nemen nu de tijd om zich te verdiepen in samenwerking en verbinding, om zo tot het beste resultaat te komen."
Gertjan van Otterloo
Category & Shopper Marketing Manager, HEINEKEN
Read more
Mensen kunnen mij wakker maken voor PCM, ik word er gewoon helemaal blij van!
Marja Voorsluijs
Eigenaar, trainer & coach, Viviano
Read more
Ik ging van 'Waarom moet ik dan veranderen?' naar 'Ik wil die persoon bereiken'
Mischa van Werkhoven
Global Head of Industry Guilds & PCM Trainer, Mendix
Read more
Alles kan ten goede veranderen met het juiste gesprek
Alexandra Schwänzl
HR Manager, AVIKO
Read more
Het resultaat van PCM is verbluffend
Jos van Iperen
Ontwikkelaar Dienstverlening, Stedin Netbeheer B.V.
Read more
Juist in de moeilijke gesprekken zit wezenlijke verandering voor mens én organisatie.
Leonie Kemper
People & Culture Lead – Digital Channels, ABN AMRO
Read more
Je bent pas duurzaam succesvol met persoonlijk contact
Cynthia van Tilborg
HR director, Mendix
Read more
My PCM experience was hugely useful in helping me manage the film making journey.
Katherine Sarafian
Producer and Certified PCM Trainer, PIXAR Animation Studios
Read more
The Process Communication Model unites people
Boris Duscha
Retail & Operations Director, Sephora, LVMH
Read more

Meet our certified trainers and coaches

As a certified trainer or coach, you’ll be qualified to train or coach with PCM. Enroll for the next certification training and get ready for the journey of a lifetime.

Get certified

As a certified trainer or coach, you’ll be qualified to train or coach with PCM. Enroll for the next certification training and get ready for the journey of a lifetime.

Get certified
Contact us

Great that you want to learn more about PCM. Will you let us know how we can help? We will contact you within 24 hours.


Login for PCM professionals



Sign in


I'm not yet registered,
Register

Forgot password

I'm not yet registered


Never too late to register and enjoy the benefits we offer to our CPs!

Register

Register


I'm already registered,
Sign in


I'm already registered


It's nice to see you again :)

Sign in
Register to the event


Thank you for your interest

This website uses cookies

We use cookies to improve our services. Read more about how we use cookies and how you can refuse them.