Adapt what you say, do, and show
Set positivity in motion
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Effectief communiceren, elke dag: het kan
Talking comes naturally to some people, while others prove to be good listeners. And yet, having engaged, effective interactions takes effort. Practicing PCM — short for Process Communication Model® — teaches us how to adapt what we say, do, and show to make the most of every conversation and situation. Along the way, we learn how to leverage our differences to make a difference at work, at home, and in the world.
A not-so-secret decoder
This is how it works
PCM is the premier tool for decoding human interactions. Practicing PCM teaches us how to observe our behaviors, which in turn lets us identify the communication strengths and preferences of ourselves and others. This understanding is based on differentiating six personality types that we all have within us: Thinker, Persister, Rebel, Promoter, Harmonizer, and Imaginer. A unique combination of the six types takes center stage in everyone. You can practice PCM in four steps.
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Understanding your preferences means knowing what you need to be in a good place and how to fulfill those needs. In doing so, you can manage your stress and take care of yourself.
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Observing other people’s recognizable behavior reveals their preferences and the best way to approach them.
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Based on what you observe, you will know what to do, say, and show in response so that you can make a genuine connection that works for you both.
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Enjoy the benefits of positive daily interactions at work, in meetings, video calls, presentations, social situations — and at home, too.
The benefits
for you
Genuine connections
Observe others’ behaviors in order to make mutually satisfying connections.
Less stress, more substance
Overcome miscommunication that stands in the way of stronger relationships.
A better world
Let every conversation contribute to a world that leverages differences for the better
The benefits
for your organization
Inclusive yet individualized leadership
Recognize each team member’s needs to motivate individuals most effectively.
Improved productivity
Redirect negative talk or miscommunication into productive outcomes.
Welcome diversity
Leverage differences in culture and personality to unite people and work together.
of employees would be less likely to consider quitting if their companies were better at effectively communicating, even when satisfied with their compensation
According to Dynamic Signal study: https://dynamicsignal.com/2019/03/20/2019-employee-communication-and-engagement-study/
Everything starts with discovery of your personality through the PCM Profile. Learn your individual strengths, needs, and warning signals by completing our validated questionnaire and get the most out of our training. PCM seminars and coaching are available online and in person.
Attend PCM 1 to learn the fundamentals and skills of effective communication, motivation, and self-management. There are no prerequisites to attend.
Learn morePCM 2 provides advanced training on conflict management and motivation. Completion PCM 1 is a prerequisite to enroll in PCM 2.
Learn moreNo team or organization is the same, but many share challenges, priorities, and wishes. Spark your PCM journey with an intake to discover what you and those around you need and want.
Really know yourself as both an individual and a group member. Through the PCM profile and PCM team analysis, get insights into daily needs and distress behaviors that impact working life.
Better team communication and cooperation are within reach. A PCM customized plan gives you access to interactive training, workshops, coaching, and many other tools to make a daily difference.
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