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PCM's origins

PCM's origins

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Tap into everyone’s potential

Imagine if with every conversation you had the power to contribute to a world that leverages differences for the better. In that world, we live and interact positively every day. Well, we can. The Process Communication Model® — PCM for short — helps you understand what you need to be your best and to connect to the best in others.

The art of conversation, grounded in research

Taibi Kahler
clinical psychologist

PCM is the brainchild of American clinical psychologist Taibi Kahler, PhD. As a researcher of transactional analysis, he uncovered patterns of distress behavior that all humans possess and identified conditions that individuals need to thrive. Along the way, Dr. Kahler also identified six personality types that we all have within us and can connect to. Understanding these types lets us predict our own and others’ behaviors, prevent disengagement or distrust, and boost changes for the better. 

Get to know the personality types
The art of conversation, grounded in research

From mission control to global renown

PCM launched in the late 1970s, when Dr. Kahler applied striking insights from his personality research to help NASA. He had been asked by the space agency’s lead psychiatrist to assist in selecting the best astronauts for missions – and the selection proved successful. In 1982, Dr. Kahler validated the Personality Pattern Inventory and created the Process Communication Model®. Ever since, he has stayed true to his vision: do not box people in, but recognize, celebrate, and leverage their differences.

From mission control to global renown

Nowadays, Dr. Kahler is the president emeritus of Kahler Communications, Inc., the global organization behind PCM. PCM is practiced in 54 countries by leading organizations, such as Pixar, L’Oréal, IKEA, BMW, and Coca-Cola, as well as in diverse fields. The network is serviced by over 4,000 certified trainers and coaches. So far, over 1.4 million people have enjoyed the benefits of PCM.

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Learn PCM, individually or with your team or organization.

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"Onze collega’s nemen nu de tijd om zich te verdiepen in samenwerking en verbinding, om zo tot het beste resultaat te komen."
Gertjan van Otterloo
Category & Shopper Marketing Manager, HEINEKEN
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Mensen kunnen mij wakker maken voor PCM, ik word er gewoon helemaal blij van!
Marja Voorsluijs
Eigenaar, trainer & coach, Viviano
Ik ging van 'Waarom moet ik dan veranderen?' naar 'Ik wil die persoon bereiken'
Mischa van Werkhoven
Global Head of Industry Guilds & PCM Trainer, Mendix
Alles kan ten goede veranderen met het juiste gesprek
Alexandra Schwänzl
HR Manager, AVIKO
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Het resultaat van PCM is verbluffend
Jos van Iperen
Ontwikkelaar Dienstverlening, Stedin Netbeheer B.V.
Juist in de moeilijke gesprekken zit wezenlijke verandering voor mens én organisatie.
Leonie Kemper
People & Culture Lead – Digital Channels, ABN AMRO
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Je bent pas duurzaam succesvol met persoonlijk contact
Cynthia van Tilborg
HR director, Mendix
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My PCM experience was hugely useful in helping me manage the film making journey.
Katherine Sarafian
Producer and Certified PCM Trainer, PIXAR Animation Studios
The Process Communication Model unites people
Boris Duscha
Retail & Operations Director, Sephora, LVMH

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