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Boris Duscha

Retail & Operations Director Sephora, LVMH

“The Process Communication Model unites people”

“I’ve done several different trainings out there, but de PCM Basistraining is the best and most useful seminar I’ve attended in my entire professional career. The Process Communication Model unites people and allows for better understanding and expression of needs without conflict and with respect for the other. It’s the ideal tool for all areas of professional or personal life.”

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