Make genuine connections and improve every day  

Everyone communicates and perceives messages in their own unique way. But how do you ensure genuine understanding? With the Process Communication Model®, you can prevent miscommunication and empower every conversation and team member to reach their full potential.



The tool to make a daily difference

Genuine conversations are becoming scarcer and therefore more important. For it is precisely during those moments that you build relationships and trust. PCM offers you a set of skills to communicate effectively with everyone. Even (especially!) that person you don't understand at all, or who tests your patience.

With PCM, you learn:

  • To effectively adapt your communication
  • To motivate others effectively
  • To prevent stress and misunderstandings

4 Steps to More Effective Communication

PCM is more than a personality test: it is a unique tool to decipher yourself and others. This ensures that you are energized and know what someone else needs. It distinguishes 6 personality types that we all possess. A different combination of these 6 types is central to each of us. In 4 steps, you utilize them all: 

1.

Understand your personality

When you know your preferences, you understand what makes you feel good – and what drains your energy.

2.

Recognize what others do, say, and demonstrate

By observing others, you discover the best way to approach them.

3.

Adjust your communication style

Based on what you see and hear, you know what to do and say to truly connect.

4.

Build stronger relationships

In daily interactions, at work, in meetings, social situations – and at home.

PCM in Practice

They are already using PCM

That's why you choose Process Communication Model

For yourself

  • More self-awareness
  • Less conflict and stress
  • Stronger relationships

In your organization

  • Motivate more effectively
  • Stronger collaboration
  • Less stress, more energy

As a trainer or coach

  • Recognize patterns
  • Transform stress and resistance
  • Foster ownership

Get started soon

In our trainings and workshops, you will learn to bring out the best in yourself and others. This applies to everyone, no matter the situation. All courses are taught by certified PCM trainers.

  • PCM Basictraining

    Make a difference every day

    October 8, 2026

    3 days

    Utrecht

  • Effective communication and behavioral insight

    The key to better communication and stronger relationships

    October 8, 2026

    1 day

    Breda

  • PCM Advancedtraining

    Conflict Resolution & Stress Management

    October 14, 2026

    2 days

    Utrecht

Or discuss in-company training.

Curious what the Process Communication Model can do for your organization or team? Edith would be happy to tell you more. 

Edith Doosje

Director PCM Netherlands

Become a trainer or coach 

Deepen your training and coaching with PCM and accelerate results. More than 200 certified trainers and coaches in the Netherlands and Belgium use PCM daily. 

Find a PCM professional near you