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How PCM Works

Communicate Effectively, Every Day: It's Possible with PCM.

  • As an individual, you make a positive difference.
  • As a team, you get the best out of everyone's differences
  • As a trainer or coach, you teach others the skills
Plan your PCM journey
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While some people find it easier to talk, others are better at listening. Yet, it often takes effort to truly connect. With the Process Communication Model®, you learn skills to prevent miscommunication and get the most out of every conversation. This makes you more effective as a colleague, manager, trainer, or coach.

Edith Doosje

Director PCM Netherlands

4 Steps to More Effective Communication

PCM is more than a personality test: it is a unique tool to decipher yourself and others. This ensures that you are full of energy and know what someone else needs. PCM distinguishes six personality types that we all possess. A different combination of these 6 types is central to each of us. In 4 steps, you utilize them all:

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1.

Understand your personality

When you know your preferences, you understand what makes you feel good – and what drains your energy.

2.

Recognize what others do, say, and demonstrate

By observing others, you discover the best way to approach them.

3.

Adjust your communication style

Based on what you see and hear, you know what to do and say to truly connect.

4.

Build stronger relationships

In daily interactions, at work, in meetings, social situations – and at home.

Recognize and leverage interpersonal differences

The foundation of the Process Communication Model is your Personality House. This illustrates the structure and percentages of the six personality types within you. The order and intensity vary for everyone. So, you aren't simply 'yellow' or 'red,' but rather a unique blend of qualities, preferences, and potential pitfalls. The better you recognize these in yourself and others, the greater impact you can make.

That's why you choose Process Communication Model

As an individual

  • Communicate More Effectively

    Get to know yourself better and consciously adapt to what others need.
  • Less stress
    Recognize miscommunication and prevent unnecessary energy loss.
  • Stronger relationships
    When you change how you perceive and respond, the quality of your conversations improves. This applies to both your professional and personal life.

As a team or organization

  • Motivating More Effectively
    Align with what each team member needs to stay engaged and motivated.
  • Less miscommunication
    Recognize stress signals and behavior before conversations stall and adjust in time.
  • Smoother Collaboration
    Less friction in conversations leads to greater ownership and better results.

As a trainer or coach

  • See through patterns
    Recognize predictable behavior and stress patterns, so you can make a targeted difference when it matters.
  • Transform stress and resistance
    Turn tension into an opportunity to create movement in conversations and teams.
  • Foster ownership
    Give participants insight and skills to take responsibility for their behavior.

The benefits of PCM for you

Better understand your own behavior with PCM
Better understand the behavior of others with PCM 
Find it easier to accept others as they are. 

PCM in Practice

Read all experiences here

  • In my role as a confidential counsellor, PCM helps me connect and invite someone to think clearly again, analyze the problem, and take appropriate steps.

    Michiel Geursen

    External confidential advisor and PCM trainer & coach.

  • What starts as a method or theory often leads to genuine insights and touches people deeply.

    Carlinke Jansen

    Communications Advisor for the Municipality of Amsterdam and PCM Trainer.

Plan your PCM journey

I want to understand myself better and connect more easily with others.

Individual coaching & guidance

Discover your personality

Discover your personality with your own PCM Profile

Complete our validated questionnaire and discover your strengths, needs, and warning signs.

Find a coach

Individual PCM coaching

Experience the power of individual PCM coaching

  • Learn to leverage and strengthen your strengths.
  • Learn to recognize stress and transform it into something positive.
  • And learn to build better relationships.
Find a coach

Attend a PCM training

Enhance your communication skills with PCM training. Learn to better understand yourself and others, speak everyone's language, and build strong relationships, individually or with your team.

Our trainings are accredited by the School Leaders Register, ICF (CCEu’s), and recognized for ABAN/BIG-registered professionals.

PCM Basictraining (3 days)

PCM Basictraining (3 days)

  • Explore your PCM profile in depth
  • Learn to recognize others' behavior and communicate more effectively
  • Identify miscommunication in yourself and others and transform it
  • Build stronger relationships by making genuine connections
  • No prerequisites for participation
  • Accredited by the School Leaders Register (25 pts) and ICF (12 CCEUs)
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PCM Advancedtraining (2 days)

PCM Advancedtraining (2 days)

  • Explore your PCM profile in depth
  • Learn to recognize others' behavior and communicate more effectively
  • Identify miscommunication in yourself and others and transform it
  • Build stronger relationships by making genuine connections
  • No prerequisites for participation
  • Accredited by the School Leaders Register (25 pts) and ICF (12 CCEUs)
View info & dates

In-company training

Intake

Intake

Every organization and every team is unique. Yet, they often have the same challenges, priorities, and needs. Start your PCM journey with an intake interview – and discover what you want and need.

Schedule an intake

Team analysis

Team analysis

Get to know yourself, both as an individual and as a team member. With the PCM Profile and PCM Team Analysis, you gain insight into daily needs and stress patterns that impact your work environment and culture.

Schedule an intake

Your PCM Journey

Your PCM Journey

Improved communication and collaboration within your team are within reach! Start with a customized PCM program, featuring interactive training, workshops, coaching, and other tools to make a daily difference.

Schedule an intake

Add PCM to your expertise as a trainer or coach.

Do you want to go beyond insight and truly work with behavior? With PCM, you learn to recognize predictable patterns, transform stress and resistance, and activate ownership. A validated approach that helps you make a daily difference – in teams, organizations, and beyond.

Become a PCM Trainer
Become a PCM Coach

Your questions,
our answers

The main difference between the Process Communication Model (PCM) and DISC is that DISC primarily focuses on observable behavior (how you come across), while PCM delves deeper into underlying personality, needs, and stress patterns.

Immediately. With self-insight, you become aware of your communication style and what you need to function well. And in contact with others: after just the first training, you will apply PCM in your next conversation. You build real skills by continuing to practice, in everyday interactions, under pressure, and with people who are different from you. You learn PCM by doing it, and in doing so, make a difference every day. For yourself and for others.

We all exhibit predictable patterns when experiencing stress. If you recognize these, in yourself as well as in others, you can do something about it. By properly recharging your own battery, you increase your resilience and reduce stress and miscommunication. PCM gives you the tools to manage your own stress and deal with the stress of others.

Curious how you react under pressure? Take the stress test.