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Bring out the best in everyone

We can all interact with each other in a positive way. But when we are under pressure, we sometimes become annoyed, grumpy, or even shut down completely. This can lead to misunderstandings, irritations, or setbacks. 

It Process Communication Model It helps you observe your own behavior and that of others, and understand personalities and our different preferences. This way, you learn to effectively adapt your communication style and get the best out of every conversation. In every situation, every single day.

Behind most negative behavior is a positive need

Whatever the reason, if we do not fulfill our psychological needs in a positive way, we will try to fulfill those same needs negatively, consciously or unconsciously. This process is predictable, observable, and sequential.

The good news is that this process is reversible . With PCM, you build your skills to redirect stress. You can see more clearly what is happening, prevent yourself from being sucked into the drama, and intervene in positive ways to turn the situation around.

Do you see any of the warning signs below in yourself or someone else? Instead of reacting with your own distress behavior, see what happens when you offer the positive psychological need.

Build stronger relationships within your team and organization

From team development to effective leadership, there are countless ways to contribute to a work environment where everyone thrives. Learn to speak each other's language and work together on a strong organization with room for everyone. Curious how?

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Harmoniser makes mistakes

You feel that others are OK and you aren't because you don't deserve it. You may feel sad, lose self-confidence, and make mistakes that provoke criticism from others. Other warning signs are:

  • Putting yourself down.
  • Going beyond your limits.
  • Feeling sad or unloved.
  • People are suffocating with your support.
  • Taking poor care of yourself.

Meet the positive psychological need: recognition for the person & sensory stimulation

Structured thinker starts overcontrolling

You think that you are OK and others are not OK because they are lazy, stupid, disorganized, or irresponsible. You may feel frustrated and angry and try to exert more and more control to make people do things your way. Other warning signs are: 

  • Critically attacking others because you think they do not think clearly.
  • Becoming frustrated about honesty, order, punctuality, and finances.
  • Micromanaging projects and people to ensure things are done right and work is done your way.
  • Feeling frustrated and angry at people and things that get in your way.

Meet the positive psychological need: recognition for productive work and time structure

A persistent person pushes through convictions

You will be convinced that you are OK and others are not OK because they lack a moral compass and/or do not care enough about what is important. As a result, you will try to impose your beliefs on others out of an unconscious desire to protect them from potential harm. Other warning signs are:

  • Justifiably attacking others who do not believe the right thing.
  • Going on a crusade to convince others that you are right.
  • Becoming suspicious of other people's intentions.
  • You become arrogant and prejudiced about your own viewpoints.

Meet the positive psychological need: recognition for dedicated work & beliefs

Promoter is going to manipulate

You will be convinced that you are OK and others are not OK because they are weak. You may feel resentful and manipulate people to take advantage of situations. Other warning signs are:

  • Creating negative drama by pitting people against each other
  • Breaking the rules or ignoring them as if they don't apply to you
  • Exploiting people for personal gain or entertainment
  • Initiating negative competition between people
  • Feeling jealous and justified in dominating others

Meet the positive psychological need: exciting challenge, action

Dreamer waits passively

You accept that others are OK and that you are not OK. You may feel unimportant, withdraw, avoid people, and isolate yourself while passively waiting. Other warning signs are:

  • Starting projects but not finishing them. 
  • Isolating yourself. 
  • Feeling unable to make a decision. 
  • Feeling powerless and insignificant. 
  • Stop responding. 

Offer the positive psychological need: being alone

Rebel blames

You think you are OK and others are not OK because it is their fault that you feel bad. You may feel vindictive and avoid responsibility for your behavior and feelings. Other warning signs are:

  • Blaming others for your actions.
  • Playing innocent and looking for ways out.
  • Whining and complaining.
  • Bored and vengefully attacking others.
  • Using sarcasm to avoid difficult conversations. 

Meet the positive psychological need: contact