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PCM Basictraining

  • Gain greater self-awareness with your PCM Profile
  • Better understand what others say and do
  • Train concrete skills for better connection
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Learn how to make every conversation a good one

Truly communicating well with everyone around you is one of the most challenging things there is. This training provides you with insight and the fundamental skills to improve daily. You will learn the logic behind human behavior and how to apply the Process Communication Model:

  • By starting with the needs of others, free from assumptions
  • Using the six basic communication styles to reach everyone
  • To achieve the best results faster and more enjoyably

After this training:

Do you have more self-awareness and resilience?

Using your own Process Communication Model Profile, you view yourself from your strengths and preferences. With this insight, you look differently at everyday situations. And you can make choices that align with what you truly need and want.  

Connect more easily

With this renewed self-awareness, you can also decipher the behavior and motivations of others. Look at your own and others' behavior differently, recognize what the person opposite you needs, and connect with them accordingly. 

Do you know how to reduce stress?

Recognize the first signs of miscommunication and transform it into effective communication. This helps prevent misunderstandings, frustration, and a lack of engagement, while also addressing stress and its associated unproductive behaviors. 

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For anyone who benefits from good working relationships

We see that our PCM Basic Training immediately yields significant benefits for people who communicate intensively on a daily basis in their professional lives. Such as team leaders, managers and HR professionals, lecturers, teachers, trainers, and coaches. Treat yourself to the pleasure of better contact and more understanding of yourself and each other.

3 reasons to choose PCM:

Make more effective decisions with greater self-awareness

Leave prejudices behind and act with compassion

Understand how to defuse potential conflicts

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PCM in Practice

Read all experiences here

  • Thanks to PCM, I am more open to others and realize that they can experience the world truly differently than I do.

    Maren Laterveer

    Journalist.

  • By getting to know myself better, I better understand the influence my behavior has on others – and theirs on me.

    Jos van Iperen

    Developer Services Stedin Netbeheer BV

Good to know

  • The training lasts 3 to 4 days.
  • Including your personal PCM Profile
  • You attend the trainings live or online.
  • Are you a coach? The PCM Basictraining is accredited by ICF with 5 Core and 8 Resource Development CC units.
  • Are you a school leader? The PCM Basictraining is accredited with 25 points for school leaders' re-registration.
  • Are you BIG-registered? The PCM Basictraining is accredited by ABAN for 18 ABAN points.

Next: PCM Advancedtraining

After this training, you can further deepen your knowledge of motivation and stress management with the PCM 2 Advanced Training. If you have completed both trainings and wish to apply PCM yourself within your organization, then our certification as a trainer or coach is for you.

View PCM Advancedtraining

Upcoming start dates

In our trainings and workshops, you will develop the skill to truly connect with others and maintain that connection, even when things get challenging.

View all trainings

  • PCM Basictraining

    PCM Basictraining Communication & Motivation

    September 10, 2026

    3 days

    Doetinchem

    1495,-

    Excl. VAT

    View this training Register

  • PCM Basictraining

    Understand your personality and manage stress effectively

    September 18, 2026

    3 days

    Gouda

    1399,-

    Excl. VAT

    View this training Register

  • PCM Basictraining

    More calm, less stress in communication

    September 30, 2026

    3 days

    Nijkerk

    1595,-

    Excl. VAT

    View this training Register

Or discuss in-company training.

Curious what the Process Communication Model can do for your organization or team? Edith would be happy to tell you more. 

Edith Doosje

General Director
PCM Netherlands

Send an email

Your questions,
our answers

The main difference between the Process Communication Model (PCM) and DISC is that DISC primarily focuses on observable behavior (how you come across), while PCM delves deeper into underlying personality, needs, and stress patterns.

Immediately. With self-insight, you become aware of your communication style and what you need to function well. And in contact with others: after just the first training, you will apply PCM in your next conversation. You build real skills by continuing to practice, in everyday interactions, under pressure, and with people who are different from you. You learn PCM by doing it, and in doing so, make a difference every day. For yourself and for others.

We all exhibit predictable patterns when experiencing stress. If you recognize these, in yourself as well as in others, you can do something about it. By properly recharging your own battery, you increase your resilience and reduce stress and miscommunication. PCM gives you the tools to manage your own stress and deal with the stress of others.

Curious how you react under pressure? Take the stress test.