
·
Maja Memic started working with PCM within her team at HEINEKEN. Read about her experience below. “The first time I heard about the Process Communication Model® was through my work,” says Maja. “Together with a number of other colleagues, I took a PCM training. As a former communications student, I have always been very interested anyway…”

·
As an HR business partner, you regularly sit down with people who drive decisions based on numbers. That can be quite a challenge, because you primarily work with people. And the value of that seems harder to quantify. Yet that is exactly what management asks of you. How do you handle this? No more performance reviews “We have within…

·
Return on Human instead of Return on Investment? And what exactly is Return on Human? How can you even quantify someone's value? After all, what exactly does a person contribute to a company? In practice, it turns out that HR managers increasingly have to explain, and sometimes even defend, that employees are essential…

·
We had major problems within the factory management. There was no cooperation or trust. Everyone was only focused on their own problems. After a new plant manager with PCM experience joined, we completed the PCM training as a team. Within a week, the atmosphere had changed. We started working together very constructively. We understood…

·
Anouk Paridaans-Litjens started working with PCM within her team at HEINEKEN. Read her experience below. “I came into contact with PCM at HEINEKEN. After discussing my own profile, I decided to go through the process with my team as well. The PCM profile yielded many insights for everyone personally, but…”

·
PCM contributes to mutual trust; you know each other's pitfalls and speak the same language. We started working with PCM fairly shortly after our municipality's new management team began working together to shape a challenging transition of the reorganized organization. Our wish: the good dynamics within the…

·
I am more open to others. In three days, I learned not only a lot about myself, but also about others. Thanks to PCM, I am more open to others and realize that they can experience the world truly differently than I do. The training has taught me to be more patient, more tolerant, and therefore to communicate more effectively. As a journalist…