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I went from 'Why do I have to change then?' to 'I want to reach that person'
I went from 'Why do I have to change then?' to 'I want to reach that person.' “I can put my energy into getting annoyed with the other person or into trying to address that person in a way that works for him or her. What would you choose?”
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PCM contributes to mutual trust; you know each other's pitfalls and speak the same language.
PCM contributes to mutual trust; you know each other's pitfalls and speak the same language. We started working with PCM fairly shortly after our municipality's new management team began working together to shape a challenging transition of the reorganized organization. Our wish: the good dynamics within the…