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Within a week, the atmosphere was different. A year after the training, our staff turnover dropped to almost zero, sick days were more than halved, and we reduced the number of production errors by 45%.
We had major problems within the factory management. There was no cooperation or trust. Everyone was only focused on their own problems. After a new plant manager with PCM experience joined, we completed the PCM training as a team. Within a week, the atmosphere had changed. We started working together very constructively. We understood…
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Thanks to PCM, we've rediscovered trust and peace in our interactions.
Maja Memic started working with PCM within her team at HEINEKEN. Read about her experience below. “The first time I heard about the Process Communication Model® was through my work,” says Maja. “Together with a number of other colleagues, I took a PCM training. As a former communications student, I have always been very interested anyway…”
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A valuable training for anyone who truly wants to connect with themselves and others
Thanks to the Process Communication trainer course, I learned how to recognize stress in others and myself, and also how to respond to it effectively. This course goes beyond other communication training courses because it also covers how to prevent stress. A valuable training for anyone who wants to make real connections…
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Significant change for both individuals and organizations often comes from difficult conversations.
As an HR business partner, you regularly sit down with people who drive decisions based on numbers. That can be quite a challenge, because you primarily work with people. And the value of that seems harder to quantify. Yet that is exactly what management asks of you. How do you handle this? No more performance reviews “We have within…
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You are only sustainably successful through personal contact
Return on Human instead of Return on Investment? And what exactly is Return on Human? How can you even quantify someone's value? After all, what exactly does a person contribute to a company? In practice, it turns out that HR managers increasingly have to explain, and sometimes even defend, that employees are essential…
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Everything can change for the better with the right conversation
We had major problems within the factory management. There was no cooperation or trust. Everyone was only focused on their own problems. After a new plant manager with PCM experience joined, we completed the PCM training as a team. Within a week, the atmosphere had changed. We started working together very constructively. We understood…
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PCM is so much more than a personality test. PCM is about achieving results. Self-management, making connections, and motivation are central.
“PCM is so much more than a personality test. PCM is about achieving results. Self-management, making connections, and motivation are central. I will never forget my first PCM success. Knowing what to look out for when observing, to whom and in what way to deliver the message, how to recognize miscommunication early on and in a…”
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The PCM profile has yielded both individual and team insights.
Anouk Paridaans-Litjens started working with PCM within her team at HEINEKEN. Read her experience below. “I came into contact with PCM at HEINEKEN. After discussing my own profile, I decided to go through the process with my team as well. The PCM profile yielded many insights for everyone personally, but…”
